Nikon Service can't deal with D800 autofocus problem

Started Sep 8, 2012 | Discussions thread
Nippondenso
Regular MemberPosts: 367
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Re: Nippodenso - I was kind of shocked by the response I got...
In reply to nikonjohn, Sep 11, 2012

nikonjohn wrote:

from Nikon and it didn't occur to me to ask for a replacement. I guess that's a duh on my part. However, it's a good idea and I'll pursue it if I can't get a warranty repair done in a timely fashion.

Tomorrow is another day. Call tomorrow and ask about sending your D800 in for service. Of course, ask if they have a fix yet, which I'm sure they do and will instruct you to send the camera in. In the unlikely event they tell you they don't have a fix, politely and firmly discuss your desire to have a replacement sent.

I can tell you one thing for sure; they didn't offer a replacement or a timeline for getting the problem with my camera resolved.

See above. Set the stage for you to ask for a replacement. I would.

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