RX100 DEAD!!! Lens stuck, will not reset.

Started Aug 13, 2012 | Discussions thread
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Re: RX100 DEAD!!! Lens stuck, will not reset.
In reply to PHOTOJOE55, Aug 15, 2012

That's rather hyperbolic... Every device will have some small percentage of units that fail. The trick is to keep that failure rate down to the bare minimum. One failed RX100 does not mean Sony should be damned.

In comparison, look at the Canon S100, which has had an epidemic of lens failures, and even a public admission from Canon -- when if RX100 ends up like that, then we can bash Sony for failing.

PHOTOJOE55 wrote:

That's really cold on Sony's part, why would they even suggest sending it in for repair, of course, you deserve no less than a new camera and you also deserve an apology from Sony as well. I think you should file a complaint on the Tech that said that to you. If this story gets around, it has a lot of potential to hurt Sony, and well it should, the average person would carry only the one camera. Only a Photographer carries back up equipment. This had the potential to ruin your whole trip!

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