First experience with Nikon service

Started Aug 3, 2012 | Discussions thread
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Knoph
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First experience with Nikon service
Aug 3, 2012

Some time ago I noticed a lot of oil specs on some images I had taken with my D800. I had only changed lenses a few times so the specs had to come from inside. I read on this forum that other had had the same problem with their D800 so I took it to the Service Centre in Dubai.

The answer I got there was quite surprising. According to Nikon this was not a problem with the D800 so the warranty would not cover it. I pointed out that it was a fact that oil specs were on my sensor, and if Nikon said something else they were wrong. I tried all kinds of logic, but it did not help. I said that Nikon Service Centres in other parts of the world fixed this for free, but it did not help. In the end I had to pay for the sensor cleaning.

I'm not very happy with the Grand Stores Service Centre here in Dubai, and I hope I do not have to go back there.

Just a little rant to start off the day

Fred

Web: http://www.fredrikknoph.com/
Blog: http://knoph.blogspot.com/

 Knoph's gear list:Knoph's gear list
Nikon D800 Nikon AF-S Nikkor 70-200mm f/2.8G ED VR II Nikon AF-S Micro-Nikkor 105mm f/2.8G IF-ED VR
Nikon D800
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