S100 Repair Experience

Started Jul 19, 2012 | Discussions thread
Bruce Chastain xx
Forum MemberPosts: 63
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Re: Huh?
In reply to gail, Jul 31, 2012

I've not read or heard anything about Canon promising to proactively replace the now known defective part before it actually fails. Offering to "check" the camera may only mean they'll power it up to see if it gets a lens error or not.

My guess is that the defective part can't be easily replaced in the field without replacing the entire (expensive) lens assembly, so it's no wonder Canon won't promise to replace a part that hasn't yet failed.

Bruce.

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