D800 Another Problem Image Dust Off ref photo

Started Jul 23, 2012 | Discussions thread
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23Brian
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D800 Another Problem Image Dust Off ref photo
Jul 23, 2012

I have a D800 that I purchased from Amazon and received in May. I don't have any problem with the camera (left focus, white balance). But today I wanted to do a Dust off reference photo because I thought I saw something in my pictures. The menu option for this is in the setup menu. Both the "lock mirror up for cleaning" and the "image dust off ref photo" options are greyed out. I called Nikon Tech support they never heard of the problem. We tried everything, nothing worked. . . 2 button reset, changed lenses, charged battery to 100%, on and on. Well, they said to send it in for service. I'm not sending it right now because if this is the only issue, I can deal with it. Has any no else had this problem?

 23Brian's gear list:23Brian's gear list
Nikon D300 Nikon D800 Nikon AF-S Nikkor 300mm f/4D ED-IF Nikon AF-S Nikkor 14-24mm f/2.8G ED Nikon AF Nikkor 50mm f/1.4D +3 more
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