Canon Repair Department ripoff

Started Jul 20, 2012 | Discussions thread
Lemming51
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Re: Canon Repair Department ripoff
In reply to Rational, Jul 23, 2012

Rational wrote:

... What annoys me is that they had my name on record on file from when I had sent them an $8,000 1DsMkIII for cleaning of oil spots on the imaging sensor; any well run company would have said, "hey, this is a good customer and it the customers that ultimately pay our salaries, so lets not rip him off". Especially after I spoke with their supervisor who elected to do nothing.

As an owner of an $8000 1Ds III that has seen service, plus the 60D and however many lenses you have, you should register with Canon Professional Services. If you had, you would be known to them. And you'd get expidited service and a discount on the service charges that could pay for the CPS membership.

http://www.cps.usa.canon.com/

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