G10 lens scratches

Started May 16, 2012 | Discussions thread
High Fumph
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Re: G10 lens scratches
In reply to Mo50, Jul 20, 2012

I had the same issue with my G11. It is clear that the lens curtains are too close to the lens. On a high end camera this level of carelessness in design is a crime.

I contacted canon for help and they recommended that I pay to have a new lens unit installed. They could not gaurantee that the replacement lens unit would not show the same issue.

To put some pressure on canon I would be grateful if everyone that has had this issue adds their experience to this discussion. You never know, Canon might just notice.

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