5D3 Brand New - Over 6000 Shutter Count

Started 10 months ago | Discussion thread
vincent__l
Regular MemberPosts: 152
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Re: and everyone knows what you mean
In reply to Teila Day, 10 months ago

Are you suggesting that the B&M stores should pay the lease and employee salaries so that people can use them to try out DSLR's before they order from B&H ? Your example illustrates an important point. Internet retailers must carry the burden of higher expense from returned merchandise because customers are being asked to make a purchase without ever seeing or touching it. This is one of the costs of doing business remotely. If the system is working correctly the higher returned merchandise expense, vs B&M, are offset by the larger addressable market. B&M may have lower returned merchandise expense but they are "paying" for that from their overhead.

Teila Day wrote:

I give B&H a thumbs up- but I do wish they had a heavy restocking fee for any item that wasn't broken, mislabeled, etc.. that would restrict a lot of "try-it-before-I-buy-it" people to trying out things at Best Buy instead.

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Teila K. Day
http://www.teiladay.com

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