What's the procedure for warranty service?

Started Jul 15, 2012 | Discussions thread
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SenorBeef
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What's the procedure for warranty service?
Jul 15, 2012

Need to send my camera in to get the horizon calibrated - finally getting around to it. What's the procedure to actually send it in?

I'm in the US.

Do I need to send a warranty card to Pentax or register my camera? Do I go through Pentax somehow, or just go to the CRIS website?

If I send it in for a horizon correction, will they give it a general look over, maybe test the AF sensor? Clean it?

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Pentax K-5 Pentax smc DA 55-300mm F4.0-5.8 ED
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