ADORAMA another experience

Started Jul 7, 2012 | Discussions thread
abolit
Regular MemberPosts: 467
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Re: Have you talked with them?
In reply to ryanshoots, Jul 8, 2012

I can pickup the phone and call them, but this is not what i'm upset about. They deliberately sent me a different , secondhand item deciding for me what I need without my permission.

What they should have done is to send me a note that the item I ordered is not currently in stock, but there's some similar item that can do the job.
Then it would be my call to take this item or cancel my order.

ryanshoots wrote:

I've had good and bad experiences with all kinds of companies. Rarely is my first stopping point the web. The web can't fix your issue. Pick up the phone and call the vendor. Adorama is a solid company, they'll make it right.

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