Why questionners don't search first

Photozopia wrote:

Perfectly correct and well said Maggie. These characters certainly drive away genuine users, often with genuine questions. A simple pleasant reply is beyond their comprehension.

Some of these 'critics' seem to spend much of their life here (I suspect it is their life) and actually feel genuine 'ownership' of the site ... hence their rapid, harsh brutal response to anyone they consider 'inferior' - which is pretty much all other users.

It does not take much to spot the regular pedantic 'Sheldon' characters - or worse, the self-appointed, belligerent, 'Guardians of m4/3rds' World - spouting instant bile at any who dare 'abuse' their world, no matter how innocently or unknowingly.

Even if implemented, I doubt your sensible suggestions would please them ...