J.D. Power & Pentax
For what it's worth.........
Pentax ranks highest in online buyer satisfaction with a score of 899 (on a 1,000-point scale), followed closely by Nikon (891) and Canon (888). Pentax performs particularly well in durability and reliability; variety of features; ease of operation; and shutter speed/lag time, while Canon performs well in the picture quality factor.
"Pentax's customer base has shifted since 2011 from casual photographers to those who consider themselves semiprofessional or professional photographers," said Sara Wong Hilton, director at J.D. Power and Associates.