Fuji X10 replaced with new camera

Started Jun 18, 2012 | Discussions thread
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Franks38
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Fuji X10 replaced with new camera
Jun 18, 2012

I sent my X10 to Fuji-USA in New Jersey for sensor replacement. I got an email after two days saying Fuji-USA was sending me a camera via FedEx. I called NJ to see if I could find out whether or not the sensor had been changed since the evaluation process noted that if no problem was found the sensor would not be replaced; to help them I had included a photo of blooming effects from my camera. A Fuji-USA technician said I was sent a new camera, serial number starting with 21 (my original started with 14). I asked if the new camera had the new sensor. The technician said that it did and that they were replacing the returned cameras with new ones. He also said they had about 260+ requests for sensor replacements. I have found Fuji-USA in NJ to be very responsive.

Fujifilm X10
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