UK: How to complain about a business

Started May 30, 2012 | Discussions thread
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hendrikm2
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UK: How to complain about a business
May 30, 2012

Hi,

I´ve got a question for a UK citizen. I bought an item through Amazon Germany without being aware that the seller was a british company. Naturally, they charged VAT.

Even though I can provide an UST-ID (as I own a business) the company won´t issue a new (net) invoice nor return the VAT.

Where can I complain about this company? Directly at the tax authorities (who would these be?) ?

Thanks, hendrik

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