Sleepless in Seattle?

".. This is the part where everyone calls in to dump on what you said"

OP performed a service for all of us by describing a defect (design or sample). I also have that exact problem, and find myself in the position of having to return the camera with no prospect of near-term replacement.

Replicating the original experiment (science?) would be infinitely more helpful than maligning one another's character and/or intelligence.