Support from Acoinis True Image

Started May 18, 2012 | Discussions thread
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mstecker
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Support from Acoinis True Image
May 18, 2012

Oh my, what happened to Acronis True Image Home 2012? That program worked so well in the past, but I guess not so for the latest version. I bought True Image Home 2012 earlier this year and already now in May, 2012 they do not offer technical Support on the product via email. When I try to email them for support after log-in I get a message that my support has expired (in less than 5 months!). So maybe someone on DPR can help. When I try to make a back-up image of my C-drive (Windows 7 computer) on an external drive, I see no listing or browse of the folder I made, only the drive letter. Has this basic feature been removed? How do I download the image to the folder on my external USB hard drive, or do I just do it to the root of the drive and drag it to the dated folder later?

Thanks.
--
Mike
http://mstecker.com

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