Love the X100 even though it's Sticky.

Started May 8, 2012 | Discussions thread
DRabbit
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Re: UPDATE #6 - Back at Fuji
In reply to dengx, May 18, 2012

It arrived there first this this morning. Fuji guy I talked to later in the day says it will likely be repaired tomorrow and hopefully shipped tomorrow, so I could have it back by Monday.

dengx wrote:

Sad to hear that Amy but these are almost the same problems I had with Fuji support.

I got mine sent a year ago for a cleaning (the sensor was dirty from the beginning).

Go it back quickly (after a week) cleaned nicely but with broken EVF (purple stripes all over and a hair inside).

Yeah, I found out today I'm not alone. When I talked to a Fuji guy on Tuesday, he was quite surprised and said most repairs are flawless and don't have to come back. The guy today said the "EVF Purple-Lines" thing sometimes happens. Has something to do with a loose or pinched connection inside the camera.

Let's say I was hugely disappointed, but the second repair was lightning fast with apologies.

From that point on - no issues whatsoever (keeping fingers crossed, no SAB and post-warranty already).

Apparently, SAB will be fixed regardless of warranty as long as you have your original proof of purchase... so keep that safe!

Hoping this time you'll get no more problems and start happily shooting like you should

Me too... and I miss it!

The Fuji repair/support staff on the phone are VERY nice. I certainly haven't gotten crabby about any of this with them since I got a deal on a used camera and they are fixing it free of charge. I could have returned it, but didn't really didn't have the extra $300 to buy brand new, and figured that even that doesn't necessarily save me from the SAB issue.

It's a little frustrating, but hopefully it comes back soon in tip-top shape and ready to shoot!

Amy
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