Did Best Buy Sell Me A "Return" as "New"?

Started Apr 22, 2012 | Discussions thread
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Re: Did Best Buy Sell Me A "Return" as "New"?
In reply to Michael Harvey, Apr 23, 2012

I'm curious. I hear people in the US talk about returning non-defective merchandise, and it just seems weird to me. I haven't lived there for a while, so maybe I'm out of touch with consumer culture.

Here in Japan, if you try to return something just because you don't like it, or have changed your mind, they'll just laugh at you (very politely, of course).

What is the deal with just changing your mind, then expecting the store or the manufacturer to take the loss for your lack of research/planning/foresight? Does this happen in other countries?

Just puzzled.

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