Gentec International (Sigma Canada)

Started Sep 29, 2011 | Discussions thread
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Junior MemberPosts: 36Gear list
Re: Gentec International (Sigma Canada)
In reply to Bodoh, Feb 25, 2012

They won that meaningless "One of Canada's 50 best-managed companies" again, yet if you e-mail them, you'll never get a reply. I find their service leaves a lot to be desired. The quality control of Sigma lenses is notoriously bad. When you send in an item for warranty you'll hear nothing for weeks. Repeated follow-up e-mails to various people at Gentec have no effect whatsoever.

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