Boycot Tamron

Started Feb 6, 2012 | Discussions thread
Kurt Schilling
Regular MemberPosts: 328
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Re: Problem is...
In reply to Barry Fitzgerald, Feb 24, 2012

Barry, i think we are in complete agreement, the only thing is our Pentax experience differs. i have seen your posts in this forum, regarding focusing etc., and agree fully with you that it is a disgrace that no more was done on the part of Pentax. Perhaps I have been more lucky than you regarding problems.
But, that is exactly why i say that your point nr 2 is the most important.

It is imperative that Pentax takes problems reported by customers seriously, AND that they are seen to be doing so. It is in their own interest, and i think I see signs that things are improving under Ricoh. (Se, for example, the latest news from Ricoh here on dpr, where a firmware update is referred directly to customer suggestions. We haven't seen that from Pentax before, but i hope we will from now on !
All the best to you

Perhaps we here in this forum should unite in a common appeal to Pentax to listen and respond openly to fair criticism. After all, if we lose confidence, they will lose their jobs !
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Kurt S.

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