another Sony Store debacle

Started Feb 21, 2012 | Discussions thread
Regular MemberPosts: 210
Re: another Sony Store debacle
In reply to 610comp, Feb 21, 2012

610comp wrote:

Like most here, the wait has been long but my NEX-7 is (was) scheduled to ship this Friday. Over the weekend I learned the credit card number I placed the order with was being used by someone else in another country. So I cancelled the card and called Sony to give them another card for the order. Sony politely informed me that is not possible. The only thing they can do is to cancel the order and place a new order with a new shipment date of mid-March.

You can't think of any reason why Sony shouldn't swap credit cards on orders? Hint: fraud prevention measures? Scalping? What you asked them to do raises all sorts of crazy red flags.

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