Phoned FujiFilm UK today.

Started Nov 29, 2011 | Discussions thread
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PAUL TILL
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Phoned FujiFilm UK today.
Nov 29, 2011

I called Fuji UK this morning asking if they had read my e-mail I sent them on Monday and could not get a definitive yes or no out of him. He then tracked down my e-mail but said it would not let him open the image I attached to it.

What I find totally unbelievable is he said he had not heard anything about the white blob syndrome...!

After 15 minutes talking him through navigating to this forum and clicking on my user name he managed to look at the images in my gallery and said he will pass on the image below to Fujifilm Japan.

He said nothing about if I would hear back from my e-mail. If a problem is discovered it would be announced on their homepage. Personally I can't see that happening and feel my 30 minutes chat with him was pointless and I'm definitely none the wiser for it.

Anyone else manage to claw any info out of them regarding this matter?

Paul.

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