Adobe Cross Platform Switch Nightmare

Started Sep 20, 2011 | Discussions thread
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Re: Adobe Cross Platform Switch Nightmare
In reply to Jamil Abbasy, Sep 27, 2011

Reading through all the subsequent posts, I'm glad to see you finally got it! When CS5 first came out, I did a cross-platform upgrade from CS2 Windows. It was only a minor glitch in my case. I placed the order - you have to talk to someone, you can't do this online - and thought all was well, until I received an email that the order had been cancelled. When I called Adobe, no one was able to explain what had occurred, but I placed the order again using the same credit card, and a week later received my shiny-new CS5 disk. As others have said, the sales/support staff don't ooze confidence, but I am really enjoying CS5!

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