transfer of pic files from ext drive to new computer = missing files

Started Jun 27, 2011 | Discussions thread
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harveyabc
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transfer of pic files from ext drive to new computer = missing files
Jun 27, 2011

i recently had a dell tech and connect to my desktop transfer files from an ext drive to my new xps 8300, windows 7 desktop. this included all of my photo files.

the result is that ALL of the pic folders got transferred but not all of the pic files. all of the folders that do not any pic files have the following two files:
one is a Picasa settings config file and the other is a Thumbs file.

there doesn't seem to be any pattern, it's random. when i do open a folder that contains pic files, all of the files that are supposed to be in that folder are there.

i did have and used picasa on my old desktop.

some history to my story. the motherboard on my old computer crashed. i removed the hard drive but could not view most of my pic files, only some. a tech friend was able to view the pic files on his linux system. he copied all the files from that drive to another drive.

that is the drive that the dell tech used. when i connect that drive to either my desktop or laptop i can view all pic folders and files.

any help would be appreciated.

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