FYI, Carbonite is VERY SLOW

Started Jun 26, 2011 | Discussions thread
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Jess
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FYI, Carbonite is VERY SLOW
Jun 26, 2011

I've seen many people talk about Carbonite online storage on here, along with other storage solutions. In fact, I read posts here before signing up. As a service to my fellow dpreview users, I thought I should make sure any prospective Carbonite customers know that Carbonite is painfully slow.

Their FAQ gives a vague idea of it being slower than your upload ability, but they don't really give a clear picture of just how very slow it is. For those of us who have lots of photos to protect (probably most on here), brace yourself if you choose them. Your computer will have to be left on for months to get the initial upload done. They mention that once storage passes 200GB they slow it down. They're not really clear how much.

The first 200GB isn't exactly speedy--that took a couple of months to upload--and now it uploads about 1GB a day. Yes, just one. I have about 420GB to upload (not a heck of a lot for a photographer), and it's shaping up to take the better part of a year to get the initial upload done. How much power will my PC burn sitting on all that time? And how much wear on the machine?

When I wrote to them about the early part of it being slow, I got a non-helpful answer. To be clear, my 25/25 FIOS service is very fast. I recently sent 65 photos, each 6-7MB, to Smugmug. That upload took 150 seconds. So it sure isn't an issue on this end!

I made the mistake of trusting them and--heaven help me--bought a 3-year subscription. So I'm letting it run and will re-evaluate as the end of the subscription approaches (they refuse to give refunds if you're dissatisfied).

Just thought I should warn others that their upload speed is crap. If that doesn't bother you, then fire away. Otherwise, be warned!

Regards,
Jess

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