Purchasing the TX5

Started Mar 19, 2010 | Discussions thread
Macred5
New MemberPosts: 2
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Re: Purchasing the TX5
In reply to jp4, Jun 18, 2011

I thought buying this on the Sonystyle sight including the extended warranty would be safer if I needed a repair. BIG MISTAKE.

I loved the camera but at about 6 months it just stopped working. It just wouldn't turn on.

I sent it to Sony Service in Laredo and they arbitrarily said my warranty was voided because of corrosion damage, even though the failure was not due to use in the water.
SONY DOES NOT HONOR THEIR SERVICE WARRANTY.

Others have reported the same experience. Sony has lost me as a customer after 25 years of buying and recommending their products. The TX5 is UNRELIABLE and SONY SERVICE WARRANTIES SHOULD NOT BE TRUSTED even if you purchase it on the Sonystyle website.

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