2 bad lens from B&H, what is the odd

Started Apr 21, 2011 | Discussions thread
dpreviewprov
Regular MemberPosts: 336
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I am sure B&H will do the right thing.....
In reply to henryp, Apr 23, 2011

I am sure B&H will do the right thing and NOT selling the returned lens as Brand New item.

I don't know what's the law in USA; but in Australia the retalier can lawfully refuse the return if the lens is not defective. See http://www.accc.gov.au

Peace.

henryp wrote:

viclauyyc wrote:

Sigh. I just order a Tokina 100mm for my D3. First one has problem with the aperture, sometime it show the max aperture as 2.8, most other time is 5.6 or 3.2 or something in between. So I send it back to BH for exchange. The second copy behave the same.

I'm sorry for any inconvenience you experienced but as others here have explained, neither of your lenses was defective. So, your first lens came back to us with a report it was bad when it apparently was not. What should an ethical retailer do with this item?

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Henry Posner
B&H Photo-Video

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