Pentax issues public apology re stains. +1 for Pentax.

Started Jan 26, 2011 | Discussions thread
ForumParentFirstPreviousNextNext unread
Flat view
moving_comfort
Veteran MemberPosts: 7,753Gear list
Like?
Pentax issues public apology re stains. +1 for Pentax.
Jan 26, 2011

.

This is a good thing:

.

" January 26, 2011
To PENTAX K-5 Digital SLR Camera Users

We would like to express our heartfelt appreciation for your patronage of PENTAX products.

We deeply regret that the first shipment of our PENTAX K-5 digital SLR camera included some products with a stained image sensor — a problem which we believe was caused during manufacturing — causing them to occasionally produce images with spots which look something like water drops, and which users cannot remove with ordinary cleaning methods.

All users of these defective products will receive free repair at our service center.

We sincerely apologize for any trouble and inconvenience this problem may have caused. We also promise to do all we can to achieve the highest level of quality control in the future, and eliminate any worries our customers might have about our products . We sincerely appreciate your kind understanding and cooperation regarding this issue."

.

Another thing - we know Pentax reads this forum. Ned himself posts here occasionally. I wonder what effect the complaints about general QC had here, how much they contributed to the appearance and wording of this announcement?

.

 moving_comfort's gear list:moving_comfort's gear list
Pentax K20D Nikon D800 Nikon AF-S DX Nikkor 35mm f/1.8G Nikon AF-S Nikkor 300mm f/4D ED-IF Nikon AF Nikkor 20mm f/2.8D +10 more
ForumParentFirstPreviousNextNext unread
Flat view
Post (hide subjects)Posted by
LinkNew
ForumParentFirstPreviousNextNext unread
Keyboard shortcuts:
FForum PPrevious NNext WNext unread UUpvote SSubscribe RReply QQuote BBookmark post MMy threads
Color scheme? Blue / Yellow