For Cowboy Thomas

Started Oct 4, 2010 | Discussions thread
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LMC54
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For Cowboy Thomas
Oct 4, 2010

Hey, I'm totally confused on my SD15. Remember the post about the jpg embedded in the RAW? We'll, I sent a request to Sigma USA about getting us a fix concerning the embedded full sized jpg and they requested my serial number and said that I should have a RAW update only mode. I've been conversing with Desiree Gaige at Sigma. I tried to argue with her that my camera was just fine but she said

"Which is exactly why you would need to send the camera into us.

There apparently is a specific update that needs to be done in house.

I was informed to request that you send your camera body to us so we can update it and make sure that there are no other issues.

I apologize for the apparent confusion."

Desiree Gaigee

WTF is going on? Should we have a RAW only mode?

Regards,
Larry

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Seriously, can you take DPR seriously?

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