Firmware Update Fried NEX-5

Started Jul 26, 2010 | Discussions thread
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Dominick Scotto
Junior MemberPosts: 42
Firmware Update Fried NEX-5
Jul 26, 2010

I tried to update the firmware for this camera and ended up with a paper weight! I followed the directions exactly and eventually got an error message indicating that a problem occurred and to retry. Didn't work. I called Sony and they invited me to send in the camera for repair. I had it for two days!

I returned the camera and exchanged it for another. I then called Sony and Tech went through the whole updating procedure with me talking me through each step.
I again ended up with a camera that was completely dead!
No menu access, no power on or off, Nothing!

Tech advised me to return the camera to Sony for repair. Again had camera for two days. I returned the camera for an exchange and am awaiting a new camera, but no way am I going to try to update the firmware!
Has anyone had this issue? Or heard of this issue?

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