Frustration over people using terms incorrectly

Started Jul 19, 2010 | Discussions thread
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filmrescue
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Frustration over people using terms incorrectly
Jul 19, 2010

I run a mail photo lab and increasingly we get people with negatives wanting reprinting asking for them to be "developed". Being a company that actually does "develop" film we need to go through a confusing conversation where we try to understand what they want. Sometimes it takes a few e-mails to determine what service they actually require.

I ask that anyone out there running any kind of photo service that offers printing to correct their customers when they have the terminology wrong.

Printing from negatives, slides, prints or memory cards is not "developing".

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