Started Apr 1, 2010 | Discussions thread
Veteran MemberPosts: 4,619
Re: smugmug
In reply to Andy Williams, Apr 1, 2010

I agree with what Andy says.

Smugmug works fine the VAST majority of the time. That it has a problem here and there is not unusual. I would not have noticed the issue last night if the OP had not caused me to look.

Also, everyone that accesses my smugmug likes it. As a few are paying clients, it is good to know that they like the service.

Andy Williams wrote:
Hi, I'm from SmugMug - I'm so sorry you feel this way

We try to be fully transparent about these things. We post on our status blog all site issues
and also follow @smugmugstatus on Twitter.

Feel free to write me, Attn: Andy - at our help desk, if you'd like to have more discussion. Thanks,


xphotoman wrote:

tonight and many other nights. but if you email support they will say that it's working fine on their end, they have a lot of B.S

-- hide signature --

-- Andy

-- hide signature --

OK, not so purely a hobby.

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