any feedback on panasonic warranty claims in UK?

Started Feb 20, 2010 | Discussions thread
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handheldFilms
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any feedback on panasonic warranty claims in UK?
Feb 20, 2010

I bought my GH1 3 weeks ago and the strap lug on the left hand side is already loose. I know many people in this forum have had the same problem. Anyone in the UK able to report on their experience with the warranty claim? I need the camera for events that are coming up, and would like to know the best way to get this fixed with the fastest turnaround.

Incidentally, I first heard about the weak lugs when my camera was on order - so have been careful not to use them. Instead, I have a strap attached via the tripod plate. It still didn't stop the lug coming loose on its own.

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