Sony Canada Service Problem

Started Jan 5, 2010 | Discussions thread
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dmacgee
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Sony Canada Service Problem
Jan 5, 2010

Warning to all, if you have to send your Sony to the Sony Service Centre in Toronto. You may want to document the exact condition including photos prior to sending your body away. Recently sent A700 in for warranty work, the lens mount ring had pulled out of the body(its only mounted in the plastic portion not the metal.

Sony tech claims the body had been droppd and the mirror box was broken and the mirror broken voiding my warranty. I now have no body and can't buy a replacement 700 because its no longer a current model. I was considering the a850 but my recent experience has me thinking of switching to another manufacturer after 30 years with Minolta/Sony.

Trying to contact a any sort of manager at Sony Canada has been useless.

As a public service I'm jut letting as many Sony users know as I can.

Good Luck

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