BH Photo sucks

Started Dec 20, 2009 | Discussions thread
Shop cameras & lenses ▾
ForumParentFirstPreviousNext
Flat view
Bullwhip
Bullwhip Regular Member • Posts: 261
BH Photo sucks

Ok, maybe sucks is a bad word to use, but right now I'm at a loss to better explain it. I heard good stuff about them and thought I'd give them a try, as they are supposedly "pro's". So I call to place an order this morning and it rings forever. A recording comes on and says all sales people are busy. Finally a recording comes on that says transferring to a supervisor. It rings and then switches back to ? and then disconnects me. Hmm...so I call back and finally get someone to answer. I explain I want to purchase the whole Pentax setup, but their price is $150 more than Amazon. He looks his item number up, says that's because his is a "kit", which includes a memory card!! I told him to keep the memory card, that would be fine by me. He says he can't break up their "kit". I nicely explain that the mfg number is the same as Amazon and $150 for a memory card seems a bit much. He says but he has free shipping. I explain that Amazon has free super saving shipping too. He says he won't change the price at all, and did I want to order it. (which, of course, I didn't).

Not exactly "pro" in my book, and an experience I might have expected from one of the "lesser" vendors.
Oh well, just venting and thought I'd share.

ForumParentFirstPreviousNext
Flat view
Post (hide subjects) Posted by
jk
ylo
wll
ForumParentFirstPreviousNext
Keyboard shortcuts:
FForum PPrevious NNext WNext unread UUpvote SSubscribe RReply QQuote BBookmark MMy threads
Color scheme? Blue / Yellow