Culamet experience

Started Sep 12, 2009 | Discussions thread
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Re: It's spelled Calumet...
In reply to Greg Hensel, Sep 14, 2009

Greg Hensel wrote:

B&H usually has lower prices, but if you actually need to talk to someone their customer service leaves a lot to be desired...

Between the store, the phones and live chat for sales and support (customer service) we have more than 100 individuals. I am sorry if you had a less than satisfactory experience and I am not one to rest on past laurels but our consistent 9+ rating in suggests that in general our customer service is more than adequate. Plenty of room for improvement, no doubt about it, but hardly "...a lot to be desired..."

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Henry Posner
B&H Photo-Video

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