R1900 not loading ink

Started Sep 14, 2008 | Discussions thread
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R1900 not loading ink
Sep 14, 2008

Got a brand new R1900 from B@H but the Cyan ink did not load.

Epson send me a new one with a set of ink and I was allowed to keep the ink from the first one (nice gesture).

To my surprise this printer also did not clear one cartridge this time the magenta.

Before I call Epson again I would like to hear other folks' knowledge about this issue.
Mainly is it the printer problem or a cartridge one.
Thanks for the input.

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