B9180 SMT stopped working

Started Mar 20, 2008 | Discussions thread
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Lou Cohen
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B9180 SMT stopped working
Mar 20, 2008

My B9180 Specialty Media Tray has stopped feeding in the paper. I press OK after lining up edges, hear the requisite 'clunk' as always, but the pare does not feed. After a moment I again get the message to line up paper and press OK.

I've tried powering down and removing the power cord, rebooting the XP Pro 64 bit OS computer that's feeding it, and even tried printing through the cassette, which works fine. But I NEED that SMT tray for thick media like Aquarella and canvas!

The printer is out of warrantee, and I'd hate to send it back to HP. Theyre not close, and its just too big a hassle.
Any help is very much appreciated.
Lou

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