Costco USA Paper - Tell Costco what you think of it.

Started Dec 8, 2007 | Discussions thread
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allene Regular Member • Posts: 235
Costco USA Paper - Tell Costco what you think of it.

Costco used to supply 8.5x11 paper made in Switzerland. Now it is made in USA. I think the old paper was Ilford and the new Mitsubishi. The old paper was much better. The new paper has gloss differential (with pigment ink) so that if you look at the shadows, they reflect light differently. Several months ago, I talked to the buyer and he said they did it because Ilford was going to raise the price and they wanted to keep it low. At the time, I said I would give it a try.

Recently, I called my friendly Costco customer service line and registered a complaint saying that the new paper was not as good, basically unusable for quality work, which is true. I requested that they switch back. They said thanks and that they would let the buyer know.

Maybe if everyone phoned they would change back. I hope that happens.

Allen

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