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Cris Camera service?

Started Dec 4, 2007 | Discussions thread
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Cris Camera service?
Dec 4, 2007

I posted earlier about dust on my GX-100 sensor. I contacted Cris Camera about this issue and got a form response:

-- hide signature --

Not covered under warranty (although many here seem to have had dust removed under warranty) even though my camera is only 5 months old;

-- No estimated cost unless I send the camera in. Expect 4 to 6 weeks to repair it.

If this is typical service response in the U.S., my love affair with the Ricoh is now over. A nearly new camera with dust on the sensor, and I have no idea how much it will cost to repair.


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