CIS and Customer Service.

Started Feb 21, 2007 | Discussions thread
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BrianCohen New Member • Posts: 6
CIS and Customer Service.

Hi, I am new to this forum but am surprised that no one has mentioned the ink system pro from http://www.efillink.com . I particularly like the design of the unit which looks as though it is part of my Epson R1800 I have been using the system for about 11 months now and find the quality excellent.

More important is the ongoing customer service which they provide. There are a number of delicate parts which I managed to break due to my own carelessness which were replaced without cost. and I have had several sessions of advice all free of charge.

The quality of the inks is excellent. I cannot say how close they are to Epson as I have always profiled the various ink/paper combinations I use rather than rely on general profiles. My permanence test has been a print taped to a South facing window half covered in black card. After six months there has been no noticable difference in the two halves.

Brian

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