Two FAIR printheads on B9180--now what?

Started Nov 11, 2006 | Discussions thread
ForumParentFirstPreviousNextNext unread
Flat view
MikeSp
Senior MemberPosts: 1,016
Like?
Two FAIR printheads on B9180--now what?
Nov 11, 2006

The build date on my printer is July 13 and it seems to work GREAT except that two of the printheads (LC\LM and PB\LG) show FAIR. I am aware of the LG prinhead having issues on some of the earlier printers. I have put 3 dozen 8x10's through the printer and the image quality looks great.

I tried cleaning the two printheads in question with the moistened swabs provided for installation using their edges that had not been previous touched and also tried a cleaning via the printer itself---both to no avail. I did shake the ink carts and printheads MUCH more than stated in the directions before their initial installation.

Should I contact HP tech support and demand new replacement printheads or continue a while longer in hopes that they will be healed or that the software is faulty and they actually are OK?

Otherwise, this printer has met or exceeded all of my expecatations.

opinions/suggestions

MikeSp

ForumParentFirstPreviousNextNext unread
Flat view
ForumParentFirstPreviousNextNext unread
Keyboard shortcuts:
FForum PPrevious NNext WNext unread UUpvote SSubscribe RReply QQuote BBookmark post MMy threads
Color scheme? Blue / Yellow