Sears has a 15% restocking fee now.

Started Apr 15, 2006 | Discussions thread
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Walter Blackledge
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Sears has a 15% restocking fee now.
Apr 15, 2006

The store that once a year return policy on any of its products now (since Kmart bought them) has a Zero day return policy and a 15 % restocking fee.

I went there today to by a DSLR, but when I found this out, I got the manager, cut up my preferred customer credit card and gave them to her. I just got off the phone with their credit division because I wanted to cancel the card properly. The account manger on the phone couldn’t believe sears had implemented a policy like this. He had seen on his screen how many large items I had bought from them over the past two years and felt really bad. He agreed that I might as well buy the camera on the web since there is no reason to pay extra at a place like sears if there polices are no better than an internet store.

Anyway, thought you would like to know.

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