Sam's Club - unintentional Cropping

Started Jan 5, 2005 | Discussions thread
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Jim Rickards
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Sam's Club - unintentional Cropping
Jan 5, 2005
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I had a bunch of prints done at Sam's Club at the Kiosk, using my CF card.

All the prints were cropped from my originals, some more than others, but over 90% to the point they were unacceptable. Some cropped 3 sides, but mostly all 4 sides. Not all pictures were cropped the same amount.

I followed up and the tech walked me thru the manual adjustment of each picture to turn off cropping. She printed again with SAME result. She says, sorry sir, there is nothing more we can do.

Next stop was the store manager. She followed up with the Fuji rep and he said do the manual "no crop" edit (that we already tried).

There may be more to this story later, but now it's time to ask if anyone else has had the problem, or knows of a solution.

Jim Rickards

Photo critiques are always welcome.

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