Nikon service advisory for compacts
Nikon has announced that three of its compacts are also affected by the CCDs that cause images to appear to have a strong color tint or completely black. Some Coolpix 3100, 5700 and SQ cameras are affected and Nikon will repair these cameras free of charge once it's been confirmed the problem relates to this advisory. To obtain a free repair you will need to fill in a Service Return Form, which provides detailed instructions.
While only a limited number of COOLPIX 3100, 5700 and SQ digital cameras are affected by this advisory, if your camera presents symptoms that can include (1) images with a strong color tint, (2) images that are totally black and/or (3) images with visible defects, Nikon will, upon confirmation that the problem is associated to this Service Advisory, service your camera free of charge.
To obtain complimentary service for cameras affected by this advisory, please click the link below to download and print the Service Return Form. The Service Return Form provides detailed return instructions.
The Frequently Asked Questions button at the bottom of this page offers more information about this advisory and, should you have more questions, also provides information about how to contact Nikon.
We apologize for any inconvenience you may experience.