Ricoh has now issued a service advisory notice regarding faulty CCDs used in its cameras, following on from announcements by Canon, Fujfilm, Konica Minolta, Nikon and Sony, which supplies the CCDs for these manufacturers. The problem is the same, and relates to images not being displayed correctly on the LCD. The cameras affected are the Caplio RR30, 300G, G3/G3 model M/G3 model S/ProG3, G4/G4 wide, 400G wide and RX.

Press Release:

Notice to Owners of Ricoh Digital Camera

October 11, 2005

With an investigation on the image sensor device, or CCD, it has recently come to our attention that a limited number of the products below (Applicable Products) that incorporate CCD of specific production lots may exhibit the following condition:

When the product is used in camera mode, the LCD panel exhibits either a distorted image or no image.

We have determined that this condition occurs only in a limited number of units, but may be accelerated if the units are exposed to high temperature and humidity environments.

In an effort to ensure customer satisfaction, Ricoh has elected to offer a free out of warranty repair to the owners of applicable products exhibiting this problem with the CCD.

Thank you for your understanding of this situation.

Applicable Products:

  • Caplio RR30
  • Caplio 300G
  • Caplio G3/G3 model M/G3 model S/ProG3
  • Caplio G4/G4 wide
  • Caplio 400G wide
  • Caplio RX